Privacy Policy

Information pursuant to EU Regulation 2016/679 ("GDPR")

By using our services, you give consent to our company to collect some of your personal data. This page's purpose is to inform you about what data we collect, why and how we use it.

Generally speaking, we collect two types of data:

Data provided by the user

If you are a private individual
If you are a private individual, when you register or fill out a form we ask you to provide us with some data that you need to use our service.

These are the data we ask you:

Third-party data

If you provide personal data of third parties, such as those of your family or friends, you must be sure that these individuals have been adequately informed and have consented to their treatment in the manner described in this statement.

If you are a professional or a company
If you are a professional, when you create a professional account you are required to provide us with some data:

Data we collect automatically
We collect the following data through the services you use:
technical data: for example IP address, browser type, information on your computer, data relating to the current (approximate) position of the instrument you are using;
data collected using cookies or similar technologies: for more information, please visit the “Cookie Policy”.

We use the data collected to offer you the best of our service every day, to inform you about our commercial offers or to offer you a service more in line with your interests.

To guarantee you access to our services and improve its delivery

We use your information to guarantee access to our services and their delivery, including:
registration and creation of the reserved area
use of "favorite" features
communications related to the provision of the service
messaging between users (Messages)
contact via the Chat feature
review, moderation or removal of content,
administrative, financial or accounting activities, such as those relating to purchases of paid services
These treatments are necessary to correctly deliver our services to the users who subscribe to it.

We also use your data to improve and implement the service, through the following treatments:

detection of your current position (approximate) to facilitate the use of some functions of the service
communications relating to services and offers similar to those used by you
market research, optional surveys and user satisfaction survey activities

These treatments are based on the legitimate interest of the Owner and you can oppose it at any time.

To inform you about our business activities
We use the data collected, if you have expressly given your consent, to inform you about promotional activities that may interest you. In particular we use them for:
communicate you promotional, commercial and advertising activities on events, initiatives or partnerships of Generalgas Srl, by e-mail, SMS or push notifications; only if you are a professional, for telephone calls through an operator, customer care service consisting of offering dedicated services during sales and post-sales.
do analysis and reporting activities related to promotional communication systems, such as for example the detection of the number of open e-mails, of the clicks made on the links present in the communication, the type of device used to read the communication and the relative operating system or the list of unsubscribed to the newsletter.
To offer you a personalized service
We process the data collected, if you have expressly given your consent, to analyze your habits or consumption choices in order to offer you a service that is more and more personalized and in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process

The provision of personal data is mandatory only for the processing necessary to provide the services offered by Generalgas Srl (any refusal for the purpose of providing the service makes it impossible to use the service); it is instead optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered within the site and its applications.

Data controller

The data controller is Lascò Srl in the person of its legal representative pro-tempore, with registered office located in Viale Carlo III di Borbone, 81100, Caserta CE, Italia
The data controller uses data controllers to achieve the specified purposes to monitor the protection of personal data.
contact info

The designated manager for the protection of personal data pursuant to art 37 of the GDPR is Lascò Srl .
We remind you that you can at any time contact the company and send any questions or requests regarding your personal data and respect for your privacy by writing to
Subjects to whom personal data may be communicated

The data collected as part of the service provision may be disclosed to:
companies that perform functions strictly connected and instrumental to the operations - including technical - of Lascò, services, such as, for example, suppliers that provide services aimed at reviewing and verifying advertisements, direct marketing and customer care service providers, companies that provide archiving, administrative, payment and invoicing services, associated companies and / or members of Generalgas Srl that provide technical components for the provision of certain functions of the service, administrative and judicial bodies and authorities by virtue of legal obligations
Your personal information may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer is carried out in compliance with the legislation in force and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules. In no case shall we transfer or sell personal data to third parties.


To obtain information about the data, export it or request its deletion, you can send a request to the email address from the email address you registered with. Your personal data will be exported within 30 days or, if the export is particularly complex, within three months.
The cancellation will be made in the expected technical times and in accordance with the specified storage period.

Any natural person who uses our service can:

Obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to provide access to personal data and information. referred to in Article 15 of the GDPR. Request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions set out in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation of law, including those for which conservation is not necessary in relation to the purposes for which the data were collected and / or subsequently processed. To object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of collection and to the processing of personal data provided for the purposes of commercial information or the sending of advertising material or direct sales or for the fulfillment of market research or commercial communication. Each user also has the right to revoke the consent at any time without jeopardizing the lawfulness of the processing based on the consent given before the revocation, to receive their personal data, knowingly and actively provided or through the use of the service, in a structured format of use common and readable by an automatic device, and to transmit them to another data controller without impediment, to lodge a complaint with the Italian Data Protection Authority

We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address

Exercising your rights

Any natural person who uses our service can:
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address


The storage of personal data will be in paper and / or electronic / computer form and for the time strictly necessary to meet the purposes referred to in point 1, in respect of your privacy and current regulations.
In the case of active users and the contents generated by the user will be stored for 36 months for reasons of security, prevention and moderation of content and / or conduct contrary to the conditions of the service and the rules of Lascò Srl in order to ensure a better quality of the same also in collaboration with the Authorities. For purposes of analysis aimed at developing and improving the service, the user's personal data may be subject to the same period of storage.
For the purposes of direct marketing and profiling we store your data for a maximum period equal to that provided for by the applicable legislation (respectively 24 and 12 months).
Invoices, accounting documents and transaction data are stored for 11 years pursuant to the law (including tax obligations).
In the case of exercise of the right to oblivion through the request for express cancellation of the personal data processed by the owner, we remind you that such data will be stored, in a protected form and with limited access, solely for the purpose of ascertaining and suppressing crimes, for a period not exceeding 12 months from the date of the request and subsequently they will be safely deleted or irreversibly anonymized.
Finally, we remind you that for the same purposes, the data relating to electronic traffic, excluding however the contents of the communications, will be kept for a period not exceeding 6 years from the date of communication, pursuant to art.24 of Law no167/2017, which transposed EU Directive 2017/541 on counter-terrorism
If you do not exercise any active action (for example browsing, searching and / or any other use of the service) on for a period of 27 months, you will be classified as an inactive user and your personal data will be automatically deleted.

The data are collected by the subjects indicated above according to the indications of the relevant legislation, with particular regard to the security measures provided for by the GDPR (Article 32) for their processing using computerized, manual and automated tools and with logics strictly related to the purposes indicated in point 1 and in any case so as to guarantee the security and confidentiality of the data.
In compliance with the applicable legislation, an antispam verification system is active on communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.

Messages and Chat
The Messages and Chat functions are respectively aimed at an immediate communication between:
We may verify the content of the Messages in order to moderate them for security purposes and to preserve the netiquette and editorial rules of Generalgas Srl. Use of the Messaging service implies the possibility that the identity of the user (as indicated in the act of the registration / provision of the services of and its contents are made known during the activity sessions.
We reserve the right to exclude from the Messaging service, and more generally from the services offered by, all those who do not observe the rules and / or do not respect the purposes defined for the use of the Messaging service, as well as all those who adopt behaviors that are incorrect and / or do not respect people.

We may ask you, while browsing, to be willing to participate in targeted surveys in order to know your opinion and satisfaction with the services provided. These surveys can be conducted directly on or through the use of the Zendesk platform (here the privacy policy).
Within the surveys it may be requested, on an optional basis, to provide an e-mail address in order to receive news and information on the services of
We remind you that participation in the surveys is entirely optional and that you can always oppose this treatment.

When you use the applications and services of with the detection of the active position, we may collect and process information on your current position (approximate).
This data is processed anonymously, in a format that does not allow the user to be personally identified and used for the sole purpose of facilitating the use of certain features of the service based on the position. You can activate / deactivate the localization services at any time by accessing the settings of your browser and / or your device as follows:

Desktop - go to "Preferences"> "Websites"> "Location" and remove Immediately from the list
Mobile - go to "Preferences"> "Privacy"> "Localization" and disable location for Safari

Open Chrome chrome: // settings / content / location and remove Immediately from the list
Mobile open Chrome and select "Site Settings"> "Location" and remove Immediately from the list

Desktop and mobile
open Firefox and go to about: preferences # privacy, search for "Permission"> "Location"> "Settings" and remove Immediately from the list

Internet Explorer
open Internet Explorer, click on the "gear" icon and select "Internet Options" in the privacy panel, under Position click the "Delete Sites" button

Search engine
The information relating to the ads placed on will be visible in the searches carried out in the internal search engine and could be made available to third-party search engines as the indexing of the contents by third-party engines is permitted.
In the event that the page relating to the site / portal has already been removed from it is possible that the cached copy remains in the search results for a few days. The search results are not managed by but the user can signal the removal of the page and request the update of the cached copy directly to the search engine of third parties.

This information may be subject to change. If substantial changes are made to the use of data relating to the user by the Owner, the Owner will notify the user by publishing them with the utmost clarity on their pages or by alternative or similar means.